Handmade Fine Jewelry

Immerse yourself into a mesmerizing jewelry collection of flamboyant colors, extravagancy and a touch of France

A pair of earrings made of rocks and rope on a white background

International Shipping

Our customers are as diverse as our jewellery

Natural Materials

Nature is the best source

Handmade

Made with love by Monique

FAQs

Find quick answers to your questions about our handcrafted jewelry, orders, and care tips.

  • What materials are used in your jewelry?

    Our jewelry is made from high-quality materials, including hand-painted clay, cotton rope, and carefully selected gilding in silver and gold. Each piece is crafted to be a unique work of wearable art.

  • Is all the jewelry handmade?

    Yes, every piece is handcrafted with meticulous attention to detail. We pride ourselves on creating one-of-a-kind designs that are not mass-produced. Each item is unique and made with love!

  • Do you offer custom or personalized pieces?

    Currently, we focus on creating original designs, but if you’re interested in something custom, feel free to contact us, and we’ll see if we can bring your vision to life.

  • How can I care for my jewelry?

    To keep your jewelry looking its best, we recommend avoiding direct contact with water, perfumes, or lotions. Store your pieces in a dry, cool place, preferably in the packaging provided, to protect them from dust and damage.

  • Do you ship internationally?

    Yes! We offer international shipping so that customers worldwide can enjoy our unique jewelry pieces. Shipping times and rates may vary depending on your location.

  • What is your return/exchange policy?

    We accept returns or exchanges within 14 days of reception, provided the item is unworn and in its original condition. Please contact us for return instructions. Custom or personalized pieces are non-refundable.

  • How long does it take to receive my order?

    Since each piece is handmade, please allow 8 business days for production before shipping. Delivery times depend on the size of your order & your location, but typically range from 5-10 business days for domestic orders and 10-21 days for international orders.

  • Do you offer gift packaging?

    Yes! We offer beautiful, eco-friendly gift packaging with every purchase. Simply let us know if your order is a gift, and we’ll make sure it’s packaged perfectly.

  • Can I track my order?

    Once your order has shipped, you will receive a confirmation email with a tracking number, allowing you to follow your package’s journey to your doorstep.

  • Do you offer wholesale or B2B options?

    Yes, we offer wholesale jewelry for boutiques and shops. If you're a retailer looking to carry our products, please visit our Wholesale page or contact us directly for more information.

  • What payment methods do you accept?

    We accept wire transfers in dlls, euro in France and all major credit cards, PayPal, and other secure payment methods. Our checkout process is fully encrypted to ensure the safety of your information.

  • How often do you release new collections?

    We regularly release new collections based on seasonal trends, inspiration from nature, and popular demand. Keep an eye on our website or follow us on Instagram to be the first to know about our latest drops!

  • What makes your jewelry unique?

    Our jewelry is more than an accessory—it’s a piece of wearable art. Each item is handmade with unique color combinations, clay shapes, and intricate hand-painted details, ensuring no two pieces are exactly alike.

  • How do I know if a product is in stock?

    Each product page indicates current stock availability. If a product is sold out, you can sign up for email notifications to be alerted when it’s back in stock.

  • Can I preorder items from upcoming collections?

    Yes! Occasionally, we offer the opportunity to preorder select items from upcoming collections. Keep an eye on our website or subscribe to our newsletter for preorder announcements.

  • How can I stay updated on new products and offers?

    The best way to stay informed about new collections, exclusive offers, and special events is by subscribing to our newsletter and following us on Instagram. Be the first to know about exciting updates!

  • What happens if my package is lost or damaged during shipping?

    We take great care in packaging our products, but if your order is lost or arrives damaged, please contact us immediately. We will work with you to resolve the issue, whether it’s offering a replacement or a refund.

  • Can I cancel my order?

    Orders can be canceled within 24 hours of being placed, as long as they haven’t been processed for shipping. Please contact us as soon as possible if you need to cancel.

  • Do you offer express shipping?

    Yes, we offer express shipping options for customers who need their jewelry quickly. Rates and delivery times vary depending on your location. Choose the express shipping option at checkout for faster delivery.

  • Can I request specific colors or designs for limited-edition pieces?

    Our limited-edition pieces are created in small batches, often with unique materials and designs. While customization isn’t typically available for these items, you can always reach out, and we’ll see if we can accommodate your request.

  • What should I do if I have trouble placing an order online?

    If you’re having trouble with your order, please contact La Casa Mömœ directly via Whatsapp or E-Mail. We're here to help! 

Still have a question?

Let us help you find the perfect piece!

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